Integrate LDAP Directory
with ServiceNow
Data Solutions
Connect LDAP Directory with ServiceNow to deliver user and group records for profile management, request routing, and access visibility. With KingswaySoft’s ETL-based integration, you can extract structured identity data from LDAP and deliver it to ServiceNow with control over field mapping and update logic.
Sample Integration Use Case
Populate ServiceNow with LDAP User Data
Your organization maintains user identity in an LDAP Directory and wants to keep ServiceNow profiles current for ITSM processes. ETL workflows extract records and push them into ServiceNow to support accurate routing, assignment, and access management.
Developed for Complex Enterprise Workloads
Our Solutions Are Built to Support
Advanced Data Workflows Across Systems
Improve User Accuracy in IT Service Workflows
Delivering LDAP identity data to ServiceNow helps ensure user profiles are accurate, which improves request routing, approvals, and task assignments across the ITSM platform.
Enable Scalable Profile Management
Directory-driven updates reduce manual data entry and help teams manage access and visibility across growing environments.
Aligned Data and Improved Workflows
Deliver LDAP user and group records to ServiceNow to support accurate profiles, routing, and automation.
| Scenario | Data Movement | Business Outcomes |
|---|---|---|
| Create new user profiles in ServiceNow | LDAP Directory → ServiceNow | Automate onboarding and profile setup |
| Update existing user attributes | LDAP Directory → ServiceNow | Keep titles, departments, and contact info current |
| Assign roles based on directory groups | LDAP Directory → ServiceNow | Map users to appropriate groups for access and approvals |
| Archive inactive users | LDAP Directory → ServiceNow | Remove outdated profiles to maintain data hygiene |
| Enrich ServiceNow records with LDAP | LDAP Directory → ServiceNow | Add user context for reporting and decision-making |
System Compatibility
Integration Tools Built for Each System
LDAP Directory
Query user and group data with filtering by organizational unit, group, or status.
Learn More
ServiceNow
Connects to user and group tables via REST API support for read and write operations.
Learn MoreAccess the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.
Comprehensive Integration Solution
Using Our SSIS Ultimate Edition
Directory Services Integration Scenarios
View data integration scenarios supported by our solutions. Each example shows how our
components connect enterprise platforms and services to support practical business processes.
Integrate Active Directory with Dynamics 365
Integrate Active Directory with Okta
Integrate Active Directory with Salesforce
Integrate Active Directory with ServiceNow
Integrate Directory Services with Azure Data Lake
Integrate Directory Services with Okta
Integrate Directory Services with Salesforce
Integrate Directory Services with SharePoint
Integrate Google Directory with Excel
Integrate Google Directory with HTML Table
Integrate Google Directory with Okta
Integrate Google Directory with OneDrive
Integrate Google Directory with Salesforce
Integrate Google Directory with Shopify
Integrate LDAP Directory with Elasticsearch
Integrate LDAP Directory with WebSphere
More Data Integration Use Cases
See more use cases across databases,
enterprise systems, and supported application platforms.
Database Connections
Dynamics 365
Dynamics GP
Dynamics SL
HubSpot
Marketo
NetSuite
Oracle CRM On Demand
Oracle Marketing Cloud
Project Server
QuickBooks
Salesforce
SharePoint
