Integrate LDAP Directory
with ServiceNow
Data Solutions
Connect LDAP Directory with ServiceNow to deliver user and group records for profile management, request routing, and access visibility. With KingswaySoft’s ETL-based integration, you can extract structured identity data from LDAP and deliver it to ServiceNow with control over field mapping and update logic.
Sample Integration Use Case
Populate ServiceNow with LDAP User Data
Your organization maintains user identity in an LDAP Directory and wants to keep ServiceNow profiles current for ITSM processes. ETL workflows extract records and push them into ServiceNow to support accurate routing, assignment, and access management.
Developed for Complex Enterprise Workloads
Our Solutions Are Built to Support
Advanced Data Workflows Across Systems
Improve User Accuracy in IT Service Workflows
Delivering LDAP identity data to ServiceNow helps ensure user profiles are accurate, which improves request routing, approvals, and task assignments across the ITSM platform.
Enable Scalable Profile Management
Directory-driven updates reduce manual data entry and help teams manage access and visibility across growing environments.
Aligned Data and Improved Workflows
Deliver LDAP user and group records to ServiceNow to support accurate profiles, routing, and automation.
Scenario | Data Movement | Business Outcomes |
---|---|---|
Create new user profiles in ServiceNow | LDAP Directory → ServiceNow | Automate onboarding and profile setup |
Update existing user attributes | LDAP Directory → ServiceNow | Keep titles, departments, and contact info current |
Assign roles based on directory groups | LDAP Directory → ServiceNow | Map users to appropriate groups for access and approvals |
Archive inactive users | LDAP Directory → ServiceNow | Remove outdated profiles to maintain data hygiene |
Enrich ServiceNow records with LDAP | LDAP Directory → ServiceNow | Add user context for reporting and decision-making |
System Compatibility
Integration Tools Built for Each System

LDAP Directory
Query user and group data with filtering by organizational unit, group, or status.
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ServiceNow
Connects to user and group tables via REST API support for read and write operations.
Learn MoreAccess the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.
Comprehensive Integration Solution
Using Our SSIS Ultimate Edition
Directory Services Integration Scenarios
View data integration scenarios supported by our solutions. Each example shows how our
components connect enterprise platforms and services to support practical business processes.
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