Java Connectivity with ServiceNow

Q: What authentication methods are supported for ServiceNow?

The driver supports two primary authentication modes Basic Authentication using username and password and OAuth for token-based access.

Q: How does the JDBC driver connect to ServiceNow?

The JDBC driver translates standard SQL statements into calls to the ServiceNow REST API allowing users to interact with tables like Incident and Change Management directly from Java applications.

Q: What is the purpose of the ReadWriteMode setting?

ReadWriteMode controls the format of data retrieved during SELECT queries. Options include ActualValues (raw data) DisplayValues (user-friendly labels) or All (both). ActualValues is the default for write operations.

Q: Can I control the API request rate?

Yes the API Throttling Rate option allows you to limit the number of requests sent per second to comply with ServiceNow API limits. Setting this value to 0 disables throttling.

Q: Does the driver support batch writing to ServiceNow?

Yes the driver supports batch writing up to a configurable size using the WriteBatchSize property with a default of 200 records per call for improved performance during large-volume write operations.

via JDBC Driver Pack

The JDBC Driver Pack provides structured access to ServiceNow, enabling developers to query ITSM, asset, and operational records using SQL-style syntax in a familiar, database-like format.

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Addressing Connectivity Barriers

Connecting ServiceNow with your applications often introduces challenges such as:

Complex API Specifications: Navigating ServiceNow's REST API requires specialized knowledge, making data retrieval time-consuming.
Manual Data Handling: Extracting, updating, and managing ServiceNow records often requires custom coding efforts.
Performance Challenges: Handling large datasets, including incidents, assets, and service requests, can strain system performance without optimization.
Security and Compliance Risks: Ensuring controlled and compliant access to ServiceNow data is critical for IT and enterprise security.

Delivering Exceptional Data Solutions

The JDBC Driver Pack allows developers to interact with ServiceNow data
using SQL-based queries while the driver manages API interactions.

Structured Data Access

Query ServiceNow incidents, assets, and service requests using SQL-based queries while the driver manages API interactions.

JDBC Standard Compliance

Fully adheres to JDBC specifications, ensuring interoperability with JDBC-supported applications.

Secure Authentication

Supports OAuth and Service Account credentials for controlled access to ServiceNow data.

Optimized Performance

Intelligent caching, multithreaded processing, and retry mechanisms enhance efficiency in handling large datasets.

Benefits for Your Business

Operational Efficiency

Retrieve and manage ITSM, asset, and operational records using SQL-based queries while the driver handles API interactions.

Scalable for Enterprise Use

Designed to support high-volume ServiceNow environments, ensuring structured data retrieval as operations scale.

Streamlined Features for Developers

Quick Setup

Easily configure JDBC URLs with minimal effort through a straightforward setup process.

SQL Query Support

Execute SELECT, INSERT, UPDATE, DELETE, and UPSERT operations.

Advanced Query Capabilities

Leverage metadata discovery, prepared statements, and optimized execution.

Performance Optimization

Adjust caching and query timeouts while utilizing connection pooling for better efficiency.

Secure Access Management

Utilize API tokens for secure authentication without complex configurations.

Compatible with Leading JDBC Tools

Work with DbVisualizer, DBeaver, Squirrel SQL, and other JDBC-supported platforms.

The Smart Solution for ServiceNow Connectivity

Enhance your ServiceNow data connectivity
process with KingswaySoft’s JDBC Driver Pack.

Our JDBC Driver Pack enables secure and scalable access to ITSM, asset management, and operational data. It allows businesses to efficiently manage incidents, service requests, and configuration records while optimizing workflows and enhancing data accessibility across enterprise systems.

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Smart Solution for ServiceNow Connectivity

ServiceNow Connectivity with
KingswaySoft's JDBC Driver Pack

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More JDBC Connectors

Our JDBC Driver Pack includes a diverse selection of
drivers for seamless connectivity across business applications.

Active Directory

Acumatica

Adobe Commerce/Magento

Airtable

Asana

Azure Table

BigCommerce

Brevo

Ceridian Dayforce

Chargebee

ClickUp

Crelate

Constant Contact

Dataverse

Dynamics 365 AX/FO

Dynamics 365 CE/CRM

Dynamics 365 Customer Insights

Dynamics 365 NAV/BC

Freshdesk

Freshservice

GetResponse

GitHub

Google Ads

Google Calendar

Google Classroom

Google Directory

Google Forms

Google Maps

Google People

GraphQL

HubSpot

Insightly

Intercom

Jira

Keap

LDAP Directory

Mailchimp

Microsoft Graph

Monday.com

Outreach

Salesforce

Salesforce Pardot

Shopify

Stripe

Xero

Zendesk

Zoho Bigin

Zoho Books

Zoho Campaigns

Zoho CRM

Zoho Desk

Zoho Inventory

Zoho Invoice

Zoom

Zuora

FAQ

What authentication methods are supported for ServiceNow?

The KingswaySoft JDBC Driver for ServiceNow supports two primary authentication modes: Basic Authentication using a username and password, and OAuth for token-based access. These options enable secure connections to your ServiceNow instance from Java applications.

How does the JDBC driver connect to ServiceNow?

The driver translates standard SQL statements into REST API calls, allowing you to interact with ServiceNow tables like Incident and Change Management directly from Java applications, BI tools, and reporting platforms.

What is the purpose of the ReadWriteMode setting?

The ReadWriteMode setting controls how data is retrieved during SELECT queries. Options include ActualValues (raw data), DisplayValues (user-friendly labels), or All (both). ActualValues is the default for write operations.

Can I control the API request rate?

Yes, the API Throttling Rate option allows you to limit the number of requests per second to comply with ServiceNow API limits. Setting this value to 0 disables throttling entirely.

Does the driver support batch writing to ServiceNow?

Yes, the driver supports batch writing up to a configurable size using the WriteBatchSize property, with a default of 200 records per call. This improves performance for large-volume write operations.

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If you would like to know more specific details about our solutions, or if you have any suggestions about our product offerings, we are always here to listen and help!