Addressing Connectivity Barriers
Connecting Zoho Desk with your internal applications often introduces challenges such as:
Delivering Exceptional Data Solutions
The JDBC Driver Pack enables Java developers to interact with Zoho Desk data
using structured queries while maintaining API-based access.
Database-like Structure
Query Zoho Desk tickets, contacts, users, departments, and comments using structured queries mapped to API data.
JDBC Standards Compliance
Designed to work within JDBC 3.0 and 4.0 environments for Java-based applications.
Secure Authentication
Supports OAuth 2.0 and API token-based authentication to ensure secure data access.
Performance Optimization:
Supports caching, metadata discovery, and pagination to improve API performance and reduce latency.
Benefits for Your Business
Consistent Access to Support Data
Integrate Zoho Desk with reporting and workflow systems to unify case management and analytics.
Improved Team Efficiency
Access structured tables for support records without managing API logic, simplifying automation and reporting.
Streamlined Features for Developers
Quick Setup
Easily configure JDBC URLs with minimal effort through a straightforward setup process.
SQL Query Support
Execute SELECT, INSERT, UPDATE, DELETE, and UPSERT operations.
Advanced Query Capabilities
Leverage metadata discovery, prepared statements, and optimized execution.
Performance Optimization
Adjust caching and query timeouts while utilizing connection pooling for better efficiency.
Secure Access Management
Utilize API tokens for secure authentication without complex configurations.
Compatible with Leading JDBC Tools
Work with DbVisualizer, DBeaver, Squirrel SQL, and other JDBC-supported platforms.
The Smart Solution for Zoho Desk Connectivity
Simplify your Zoho Desk support data access with
KingswaySoft's JDBC Driver Pack.
Our JDBC Driver Pack provides secure, efficient access to Zoho Desk, enabling development teams to work with support cases and contact data directly from Java-based tools. Use structured queries to drive reporting, SLA monitoring, and ticket resolution workflows with a solution built for control and reliability.
More JDBC Connectors
Our JDBC Driver Pack includes a diverse selection of
drivers for seamless connectivity across business applications.
Browse JDBC Drivers
Active Directory
Acumatica
Adobe Commerce/Magento
Airtable
Asana
Azure Table
BigCommerce
Brevo
Ceridian Dayforce
Chargebee
ClickUp
Crelate
Constant Contact
Dataverse
Dynamics 365 AX/FO
Dynamics 365 CE/CRM
Dynamics 365 Customer Insights
Dynamics 365 NAV/BC
Freshdesk
Freshservice
GetResponse
GitHub
Google Ads
Google Calendar
Google Classroom
Google Directory
Google Forms
Google Maps
Google People
GraphQL
HubSpot
Insightly
Intercom
Jira
Keap
LDAP Directory
Mailchimp
Microsoft Graph
Monday.com
Outreach
Salesforce
Salesforce Pardot
ServiceNow
Shopify
Stripe
Xero
Zendesk
Zoho Bigin
Zoho Books
Zoho Campaigns
Zoho CRM
Zoho Inventory
Zoho Invoice
Zoom
Zuora
FAQ
The driver converts Zoho Desk entities such as Accounts, Contacts, AccessibleOrganizations, Tickets, and their related data into queryable tables, enabling full SQL-based data management (SELECT, INSERT, UPDATE, DELETE).
The primary key for the 'Accounts' table, as retrieved through the DatabaseMetaData, is the account_id column.
The driver uses the OAuth Token File method, which involves providing a path to a valid token file to securely authenticate and maintain sessions with the Zoho Desk API.
The Organization ID is a unique identifier used to target API requests to a specific organization's data within the Zoho Desk service, as one client may have access to multiple organizations.
The API Throttling Rate limits the number of requests per second (or another selected unit) sent to the Zoho Desk API, with a default of 10 requests per second, to prevent hitting API rate limits. Setting the value to 0 disables throttling.
Get In Touch
If you would like to know more specific details about our solutions, or if you have any suggestions about our product offerings, we are always here to listen and help!
Contact Us