Addressing Connectivity Barriers
Connecting Freshservice with your internal systems can present challenges such as:
Delivering Exceptional Data Solutions
The JDBC Driver Pack enables developers to interact with Freshservice data
using structured queries while maintaining full API integrity and secure access.
Structured Access
Query Freshservice records such as tickets, agents, departments, and changes using SQL-like syntax mapped to API structures.
JDBC Standards Compliance
Fully compatible with JDBC 3.0 and 4.0 specifications, suitable for use with Java applications and JDBC-compliant tools.
Secure Authentication
Supports API key and OAuth authentication models for controlled access to Freshservice data.
Performance Optimization
Supports metadata discovery, API pagination, and intelligent caching to optimize query execution.
Benefits for Your Business
Centralized View of IT Operations
Bring Freshservice data into reporting, BI, or ITSM dashboards for unified visibility on performance and asset management.
Improved Efficiency
Enable structured, SQL-like interactions with support records to streamline reporting and system automation.
Streamlined Features for Developers
Quick Setup
Easily configure JDBC URLs with minimal effort through a straightforward setup process.
SQL Query Support
Execute SELECT, INSERT, UPDATE, DELETE, and UPSERT operations.
Advanced Query Capabilities
Leverage metadata discovery, prepared statements, and optimized execution.
Performance Optimization
Adjust caching and query timeouts while utilizing connection pooling for better efficiency.
Secure Access Management
Utilize API tokens for secure authentication without complex configurations.
Compatible with Leading JDBC Tools
Work with DbVisualizer, DBeaver, Squirrel SQL, and other JDBC-supported platforms.
The Smart Solution for Freshservice Connectivity
Connect your ITSM systems
using KingswaySoft's JDBC Driver Pack.
Our JDBC Driver Pack provides structured access to Freshservice data, enabling streamlined reporting, automation, and application development. It is ideal for organizations managing IT operations, support workflows, and service requests at scale.
More JDBC Connectors
Our JDBC Driver Pack includes a diverse selection of
drivers for seamless connectivity across business applications.
Active Directory
Acumatica
Adobe Commerce/Magento
Airtable
Asana
Azure Table
BigCommerce
Brevo
Ceridian Dayforce
Chargebee
ClickUp
Crelate
Constant Contact
Dataverse
Dynamics 365 AX/FO
Dynamics 365 CE/CRM
Dynamics 365 Customer Insights
Dynamics 365 NAV/BC
Freshdesk
GetResponse
GitHub
Google Ads
Google Calendar
Google Classroom
Google Directory
Google Forms
Google Maps
Google People
GraphQL
HubSpot
Insightly
Intercom
Jira
Keap
LDAP Directory
Mailchimp
Microsoft Graph
Monday.com
Outreach
Salesforce
Salesforce Pardot
ServiceNow
Shopify
Stripe
Xero
Zendesk
Zoho Bigin
Zoho Books
Zoho Campaigns
Zoho CRM
Zoho Desk
Zoho Inventory
Zoho Invoice
Zoom
Zuora
FAQ
The KingswaySoft JDBC Driver for Freshservice allows Java applications, BI tools, and reporting platforms to directly query and update ITSM and helpdesk data through a standard JDBC interface. This enables seamless integration for managing tickets, configuration items, and agents without manual data handling.
The driver supports API Key authentication methods, providing secure and flexible connectivity to Freshservice environments.
You can execute standard SQL statements such as INSERT, UPDATE, DELETE, and UPSERT. The driver translates these commands into Freshservice API calls, enabling efficient management of service requests, assets, and user groups.
The UPSERT operation combines the functions of inserting and updating. It checks for an existing record based on a specified key and will insert a new record if none exists, or update the existing record if a match is found.
Yes. The KingswaySoft JDBC Driver for Freshservice is fully compliant with JDBC 3.0 and JDBC 4.0 standards, ensuring smooth integration with popular BI, reporting, and ETL tools, as well as Java IDEs like Eclipse and IntelliJ IDEA.
Get In Touch
If you would like to know more specific details about our solutions, or if you have any suggestions about our product offerings, we are always here to listen and help!
Contact Us