Integrate SharePoint
with ServiceNow
Data Solutions
Connect SharePoint and ServiceNow to support centralized file management, service documentation, and internal collaboration. Using KingswaySoft’s ETL-based integration, you can sync documents, knowledge articles, and metadata to ensure both systems are aligned and accessible to your teams.
Sample Integration Use Case
Centralize Documentation for Service Management
Your organization uses ServiceNow for managing incidents and service requests, while SharePoint holds related documents such as SOPs and reference materials. You want to link documentation directly to tickets for efficient resolution.
Developed for Complex Enterprise Workloads
Our Solutions Are Built to Support
Advanced Data Workflows Across Systems
Connect Service Records with Internal Knowledge
Link SharePoint libraries with ServiceNow records to enhance visibility and reduce resolution time.
Improve Knowledge Article Management
Maintain a consistent library of updated procedures and how-tos by connecting document repositories.
Aligned Data and Improved Workflows
Efficient operations through centralized file access.
Scenario | Data Movement | Business Outcomes |
---|---|---|
Link incident documentation | SharePoint → ServiceNow | Attach SOPs and troubleshooting guides to tickets |
Sync change request records | ServiceNow → SharePoint | Archive change history with documentation |
Transfer knowledge base articles | ServiceNow → SharePoint | Centralize support content for service teams |
Pull incident attachments | ServiceNow → SharePoint | Store incident-related files in team libraries |
Update document metadata | SharePoint → ServiceNow | Tag records in ServiceNow with related document info |
System Compatibility
Integration Tools Built for Each System
SharePoint
Read from and write to document libraries, folders, metadata, and lists using modern APIs.
Learn More
ServiceNow
Access incidents, requests, knowledge base, and custom tables using REST and Table APIs.
Learn MoreAccess the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.
Comprehensive Integration Solution
Using Our SSIS Ultimate Edition
SharePoint Integration Scenarios
View data integration scenarios supported by our solutions. Each example shows how our
components connect enterprise platforms and services to support practical business processes.
More Data Integration Use Cases
See more use cases across databases,
enterprise systems, and supported application platforms.