Integrate HubSpot
with Jira

Data Solutions

Connect HubSpot with Jira to link customer-facing activity with engineering or support workflows. Using KingswaySoft’s ETL-based integration, you can deliver HubSpot contact, deal, or ticket data into Jira to create linked issues and keep both systems aligned for internal collaboration and visibility.

HubSpot ToolkitSSIS Productivity Pack

HubSpot with Jira Integration

Sample Integration Use Case

Send HubSpot Tickets to Jira for Internal Tracking

Send HubSpot Tickets to Jira for Internal Tracking

Your customer support team works in HubSpot, while engineering and product teams use Jira. When a customer issue or request needs escalation, ETL workflows create a corresponding Jira issue with mapped fields from the original HubSpot ticket or interaction.

  • Support Tickets Extracted from HubSpot: Retrieved using filters such as pipeline, status, or assigned rep

  • ETL Workflow Maps Ticket Data to Jira Fields: Subject, description, priority, and contact details are aligned

  • Jira Issues Created or Updated: Issues reflect customer-facing context to support internal resolution

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Connect Support and Engineering Workflows

Connect Support and Engineering Workflows

Bringing HubSpot activity into Jira ensures that support and technical teams stay aligned, with a shared view of customer issues and progress.

Enhance Visibility Across Systems

By linking tickets and issues, teams can reduce duplicate work and improve communication from customer interaction to technical resolution.

Enhance Visibility Across Systems

Aligned Data and Improved Workflows

Use HubSpot activity to create and update Jira issues for connected case handling and internal alignment.

Scenario Data Movement Business Outcomes
Create Jira issues from HubSpot tickets HubSpot → Jira Escalate customer issues to engineering without manual entry
Add contact context to Jira issues HubSpot → Jira Provide internal teams with customer background
Track ticket resolution in both systems HubSpot ↔ Jira Maintain visibility for support and engineering teams
Update Jira status in HubSpot Jira → HubSpot Reflect progress to customer-facing reps
Deliver deal info to Jira for review HubSpot → Jira Share relevant deal context for technical planning

System Compatibility

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