Integrate Oracle CRM on Demand
with ServiceNow
Data Solutions
Connect Oracle CRM on Demand with ServiceNow to improve service efficiency and maintain consistent records across platforms. Using KingswaySoft’s ETL-based integration, you can move customer, incident, or account information between systems to support a unified experience.
Sample Integration Use Case
Sync Customer Accounts with Service Records
Your team manages customer information in Oracle CRM On Demand and handles support tickets through ServiceNow. You want to align both platforms so that service agents can access the latest customer details while resolving incidents.
Developed for Complex Enterprise Workloads
Our Solutions Are Built to Support
Advanced Data Workflows Across Systems
Enable Faster and Informed Service Responses
Syncing customer and ticket data ensures support teams have the full picture when resolving requests.
Improve Visibility Between Sales and Support
Align CRM and ITSM platforms to track customer interactions across the lifecycle.
Aligned Data and Improved Workflows
Connect records between systems to enhance operational alignment and service delivery.
| Scenario | Data Movement | Business Outcomes |
|---|---|---|
| Sync customer profiles | Oracle CRM → ServiceNow | Provide agents with up-to-date customer details |
| Transfer case assignments | ServiceNow → Oracle CRM | Reflect service activity in client records |
| Push high-priority incidents | ServiceNow → Oracle CRM | Alert account managers of urgent issues |
| Update service statuses | ServiceNow → Oracle CRM | Keep CRM records current for active clients |
| Export account notes | Oracle CRM → ServiceNow | Give agents helpful sales context during support |
System Compatibility
Integration Tools Built for Each System
Oracle CRM on Demand
Connect to account, contact, and opportunity records using native API access.
Learn More
ServiceNow
Support for reading and writing incident, user, and custom tables using REST and table APIs.
Learn MoreAccess the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.
Comprehensive Integration Solution
Using Our SSIS Ultimate Edition
Oracle CRM on Demand Integration Scenarios
View data integration scenarios supported by our solutions. Each example shows how our
components connect enterprise platforms and services to support practical business processes.
Integrate Oracle CRM On Demand with Active Directory
Integrate Oracle CRM On Demand with DocuSign
Integrate Oracle CRM On Demand with Facebook
Integrate Oracle CRM On Demand with Google Analytics
Integrate Oracle CRM On Demand with HubSpot
Integrate Oracle CRM On Demand with LDAP
Integrate Oracle CRM On Demand with Salesforce
More Data Integration Use Cases
See more use cases across databases,
enterprise systems, and supported application platforms.
Database Connections
Directory Services
Dynamics 365
Dynamics GP
Dynamics SL
HubSpot
Marketo
NetSuite
Oracle Marketing Cloud
Project Server
QuickBooks
Salesforce
SharePoint
