Integrate Oracle CRM on Demand
with Active Directory

Data Solutions

Connect Oracle CRM on Demand with Active Directory to enable identity-aligned CRM processes. With KingswaySoft’s integration tools, you can automate user data imports, manage assignments, and synchronize organizational changes from Active Directory into your CRM system.

Oracle CRM on Demand ToolkitDirectory Services Toolkit

Oracle CRM on Demand with Active Directory Integration

Sample Integration Use Case

Sync User Profiles from Active Directory to Oracle CRM On Demand

Sync User Profiles from Active Directory to Oracle CRM On Demand

Your organization manages user accounts and roles in Active Directory while using Oracle CRM On Demand for customer engagement. To keep both systems aligned, you want to synchronize user records so CRM access and ownership reflect current directory information.

  • User Data Pulled from Active Directory: Filtered by group, status, or department

  • ETL Workflow Maps Attributes: Formats names, titles, emails, and role designations

  • Records Pushed to Oracle CRM On Demand: Updates user profiles or creates new records

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Developed for Complex Enterprise Workloads

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Advanced Data Workflows Across Systems

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Maintain Accurate CRM User Records

Maintain Accurate CRM User Records

Syncing directory data ensures CRM users and ownership fields stay aligned with current employee information.

Reduce Manual Updates and Errors

Automated updates based on Active Directory reduce the need for manual entry and improve record accuracy.

Reduce Manual Updates and Errors

Aligned Data and Improved Workflows

Use Active Directory data to support accurate user mapping and CRM automation.

Scenario Data Movement Business Outcomes
Assign leads based on department Active Directory → Oracle CRM Route leads to the right rep using directory-based rules
Control CRM access via group membership Active Directory → Oracle CRM Enable or restrict access automatically as roles change
Update user profiles from the HR system Active Directory → Oracle CRM Keep CRM user details in sync with directory attributes
Deactivate CRM users on termination Active Directory → Oracle CRM Remove access promptly to support offboarding
Add new CRM users automatically Active Directory → Oracle CRM Simplify provisioning for new sales and support staff

System Compatibility

Integration Tools Built for Each System

Access the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.

Comprehensive Integration Solution
Using Our SSIS Ultimate Edition

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