Integrate Salesforce
with ServiceNow
Data Solutions
Connect Salesforce with ServiceNow to align your CRM and ITSM platforms. Using KingswaySoft’s flexible integration capabilities, you can move data between Salesforce and ServiceNow to keep customer and service records up to date across both systems.
Sample Integration Use Case
Sync Support Case and Customer Details
Your organization uses Salesforce for customer relationship management and ServiceNow for IT service management. You need to ensure both platforms have consistent and synchronized information to support service teams and customer engagement.
Developed for Complex Enterprise Workloads
Our Solutions Are Built to Support
Advanced Data Workflows Across Systems
Improve Coordination Between Sales and IT Teams
Ensure your teams can act on the most recent updates across both platforms.
Maintain Accurate Customer and Support Data
Syncing ensures that customer-facing and internal teams are working with the same records.
Aligned Data and Improved Workflows
Synchronize support activities and customer profiles between systems.
| Scenario | Data Movement | Business Outcomes |
|---|---|---|
| Create a support case from Salesforce | Salesforce → ServiceNow | Help IT respond faster using customer context |
| Update incident status in ServiceNow | ServiceNow → Salesforce | Keep the sales team informed of issue resolution |
| Sync customer profile changes | Salesforce → ServiceNow | Provide updated client information to IT staff |
| Transfer case notes | ServiceNow → Salesforce | Enhance visibility of service activities for account managers |
| Export resolved tickets | ServiceNow → Salesforce | Support reporting and customer engagement initiatives |
System Compatibility
Integration Tools Built for Each System
Access the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.
Comprehensive Integration Solution
Using Our SSIS Ultimate Edition
Salesforce Integration Scenarios
View data integration scenarios supported by our solutions. Each example shows how our
components connect enterprise platforms and services to support practical business processes.
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More Data Integration Use Cases
See more use cases across databases,
enterprise systems, and supported application platforms.
Database Connections
Directory Services
Dynamics 365
Dynamics GP
Dynamics SL
HubSpot
Marketo
NetSuite
Oracle CRM On Demand
Oracle Marketing Cloud
Project Server
QuickBooks
SAP
SharePoint
