Integrate Salesforce
with Jira
Data Solutions
Connect Salesforce with Jira to bridge customer relationship management and issue tracking. Using KingswaySoft’s ETL-based integration, you can synchronize account, case, or opportunity data with project tickets to ensure internal teams are aligned and responsive.
Sample Integration Use Case
Link Customer Cases to Jira Issues
Your support team logs customer cases in Salesforce, while your engineering team handles escalations and bug tracking in Jira. You need a connection that keeps both systems in sync to streamline collaboration and ensure timely resolutions.
Developed for Complex Enterprise Workloads
Our Solutions Are Built to Support
Advanced Data Workflows Across Systems
Support Cross-Team Communication
Connect your sales and technical teams with shared visibility into customer issues and resolutions.
Improve Incident Management and Tracking
Integrate records across systems to provide a complete view of reported bugs, feature requests, or escalations.
Aligned Data and Improved Workflows
Sync tickets and records to support efficient customer issue resolution and team collaboration.
| Scenario | Data Movement | Business Outcomes |
|---|---|---|
| Create Jira tickets from cases | Salesforce → Jira | Streamline escalation and tracking of customer-reported issues |
| Push opportunity data to Jira | Salesforce → Jira | Provide product teams with context on upcoming deals |
| Share ticket status updates | Jira → Salesforce | Keep account managers informed on technical resolution progress |
| Sync bug resolution details | Jira → Salesforce | Ensure CRM records reflect the current support history |
| Transfer internal comments | Jira → Salesforce | Enable sales/support teams to stay informed without switching tools |
System Compatibility
Integration Tools Built for Each System
Salesforce
Supports bidirectional integration for cases, contacts, opportunities, and custom objects via API.
Learn More
Jira
Integrate with projects, issues, and workflows using REST API support for both cloud and on-premises editions.
Learn MoreAccess the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.
Comprehensive Integration Solution
Using Our SSIS Ultimate Edition
Salesforce Integration Scenarios
View data integration scenarios supported by our solutions. Each example shows how our
components connect enterprise platforms and services to support practical business processes.
Integrate Salesforce with Microsoft Dynamics 365
Integrate Salesforce with HubSpot
Integrate Salesforce with NetSuite
Integrate Salesforce with Okta
Integrate Salesforce with Oracle
Integrate Salesforce with Power BI
Integrate Salesforce with QuickBooks
Integrate Salesforce with ServiceNow
Integrate Salesforce with Microsoft SharePoint
Integrate Salesforce with Microsoft Teams
Integrate Salesforce with WordPress
More Data Integration Use Cases
See more use cases across databases,
enterprise systems, and supported application platforms.
Database Connections
Directory Services
Dynamics 365
Dynamics GP
Dynamics SL
HubSpot
Marketo
NetSuite
Oracle CRM On Demand
Oracle Marketing Cloud
Project Server
QuickBooks
SAP
SharePoint
