Data Integration for Helpdesk
and Customer Service Applications

Helpdesk and Customer Service Connectors

Seamless Integration, Zero Coding

Easily integrate helpdesk / customer service applications with virtually any other application or database system.

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Orchestrate Customer Support Data

Build End-to-End Helpdesk Workflows

  • Comprehensive Access: Connect to tickets, conversations, surveys, events, and other records across major helpdesk and customer service platforms.

  • Flexible Configuration: Define objects, filter conditions, batch sizes, and custom parameters to tailor data extraction.

  • Unified Experience: Work within a consistent UI that supports mapping, preview, and automated refresh across all connectors.

REST Source Editor settings for Freshdesk ticket data import, showing endpoint, batch size, and filter parameters.

Organize, transfer, and use your data

Get Data Ready for Analytics

Case Management Data

Case Management Data

Centralize tickets, requests, and escalations across systems to improve visibility and resolution times.

Feedback and Engagement

Feedback & Engagement

Combine survey results, chat transcripts, and messaging logs to track satisfaction and improve service quality.

Broaden Your Helpdesk Integration Options

Available in the SSIS Productivity Pack

Extend your workflows across customer service, survey, and communication platforms with KingswaySoft connectors.

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SSIS Productivity Pack

Supported

Helpdesk / Customer Service Applications

Discord Connector
Discord
Facebook Messenger Connector
Facebook Messenger
Freshdesk Connector
Freshdesk
Freshservice Connector
Freshservice
GoToWebinar Connector
GoToWebinar
Qualtrics Connector
Qualtrics
ServiceNow Connector
ServiceNow
SurveyMonkey Connector
SurveyMonkey
Twilio Connector
Twilio
SSIS WeChat Connector
WeChat
Zendesk Connector
Zendesk
Zoho Desk Connector
Zoho Desk

Download Solutions for Helpdesk and Customer Service

SSIS Productivity Pack

Seamlessly integrate helpdesk/customer service platforms with your enterprise applications using SSIS Productivity Pack. Automate data processing and streamline your workflows.

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JDBC Driver Pack

Easily connect your Java applications to helpdesk/customer service systems using KingswaySoft’s JDBC Driver Pack, with advanced security, caching, and batching capabilities.

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Integration Gateway

Enable reliable real-time integration between helpdesk/customer service platforms and cloud or on-premise applications with our Integration Gateway, ensuring seamless data flow.

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Talk to an Expert

If you would like to know more specific details about our solutions, or if you have any suggestions about our product offerings, we are always here to listen and help!

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