Integrate Azure DevOps
Server with ServiceNow
Data Solutions
Connect Azure DevOps Server with ServiceNow to streamline incident resolution, change tracking, and engineering workflows. With ETL-based integration, you can sync records between systems to support cross-team collaboration and ensure visibility from service desk to development.
Sample Integration Use Case
Link Incidents to Work Items
Your IT operations team uses ServiceNow for ticket management, while developers handle fixes in Azure DevOps Server. To improve coordination, you want to push incidents to DevOps as work items and keep both systems updated with progress and resolution notes.
Developed for Complex Enterprise Workloads
Our Solutions Are Built to Support
Advanced Data Workflows Across Systems
Connect IT Operations and Engineering for End-to-End Visibility
Integrating ServiceNow with Azure DevOps Server ensures that incidents and tasks are tracked from intake to resolution, with updates visible to all teams.
Reduce Manual Communication Between Systems
Automated updates between platforms help avoid missed changes, duplicate entries, and misaligned timelines.
Aligned Data and Improved Workflows
Integrate Azure DevOps Server with ServiceNow to improve resolution times and track progress across teams.
| Scenario | Data Movement | Business Outcomes |
|---|---|---|
| Create DevOps work item from incident | ServiceNow → Azure DevOps Server | Route issues to the development team with full ticket context |
| Sync work item status to ServiceNow | Azure DevOps Server → ServiceNow | Keep IT informed of progress without switching tools |
| Send resolution notes from DevOps | Azure DevOps Server → ServiceNow | Close incidents faster with accurate developer input |
| Push high-priority bugs to ServiceNow | Azure DevOps Server → ServiceNow | Flag critical system issues for IT visibility |
| Bi-directional sync for joint tickets | Bi-directional | Keep both systems aligned for joint handling of changes or fixes |
System Compatibility
Integration Tools Built for Each System
Azure DevOps Server
Extract and update work items, queries, test results, and assignments using flexible filtering and mapping options.
Learn More
ServiceNow
Read and write incident, request, and change data using API-supported connectors.
Learn MoreAccess the full suite of KingswaySoft’s SSIS Integration Toolkits
and the SSIS Productivity Pack under a single commercial license.
Comprehensive Integration Solution
Using Our SSIS Ultimate Edition
Azure DevOps Server Integration Scenarios
View data integration scenarios supported by our solutions. Each example shows how our
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