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      SSIS component collection that enables great productivity:
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      Ultimate Edition
      ssis integration toolkit ultimate edition
      Integration Toolkit
      Ultimate Edition
      Interested in getting all the above?
      Ultimate Edition provides access to all of our SSIS integration toolkits and the SSIS Productivity Pack under one single commerical license.
      Interested in getting all the above? Ultimate Edition provides access to all of our SSIS integration toolkits and the SSIS Productivity Pack under one single commerical license.
      Learn More 
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      KingswaySoft Integration Gateway, offers real-time data integration.

      Real Time Integration

      Publish to message queues and file systems when Integration Gateway receives a notification from your online services.

      Works with Virtually Any Applications

      Connect Integration Gateway to any modern cloud applications that support webhooks.

      Always Listening

      Whenever there is an event happening, Integration Gateway is ready to take the message and publish the changes as needed to facilitate real-time integration.

      Keep Your Data Always Updated

      With Integration Gateway, you can easily trigger real-time jobs to have your data updated instantenously.

      Learn More 
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Home : Purchase : Purchasing FAQ

KingswaySoft

Purchasing FAQ

Data Integration Made Easy

Purchasing FAQLicensing FAQ

 
How can I purchase from KingswaySoft?

There are 2 ways you can purchase from us:

  1. You can place the order through the online shopping cart system on our website by choosing the products you are interested in, filling in your details, and submitting your order. The shopping cart system accepts all major credit cards. If you have any problems using our online shopping cart system, please contact us for further help.
  2. Email us to request a quote/invoice. Please specify which product(s) you are interested in, and the quantity you would like to order. Alternatively, you could create your own quote online, by selecting your products and saving the quote.
Why should I register an account?

Registering an account at KingswaySoft makes it easier for you to shop with us. After you log in to our shopping cart system using your account, you will be able to access your order details at any time. You can also use the system to print order invoices, manage quotations and product key(s) information.

What kind of payment terms do you accept?

We require cleared payment before we can ship the license key(s).

You can place the order through the shopping cart system on our website, which allows you to make payment in real time.

How can I make a payment?

We accept the following payment options.

  1. Credit Card 
    We use Stripe as our primary payment processor. Stripe can accept all major credit cards including Visa, Master Card, and American Express.
  2. Check
    We also accept mailed checks. Our mailing address will be provided on the invoice we bill to you.
  3. Bank Transfer (sender to pay all charges)
    You can also make the payment through a bank transfer. We can provide our wire transfer information upon your request. 
How is my credit card information stored?

We never store your credit card information, neither is it ever transmitted to our server directly. We use Stripe as our primary payment processor. Stripe is PCI compliant. Our payment processors might store your credit card information for their reasons, but we never do.

Can I provide you with my credit card information so that you can charge me on my behalf?

Sorry, we do not do that for security reasons. We do not directly access your credit card information. You must make the purchase through our online shopping cart system. If you run into any particular challenges using our online shopping cart system, you can always contact us.

Do I have to pay for shipping?

No, there are no shipping or distribution costs. As all our products are supplied electronically, nothing is physically shipped.

Do I have to pay tax?

This depends on your location:

  • If you are based in Canada, you will be charged GST/HST.
  • If you are not based in Canada, we will not charge you any tax unless it is required by your government. 
Do I have to pay for maintenance?

Yes. However, your initial purchase of a perpetual license comes with a 12-month maintenance, commencing from the date when the license is activated.

You will be notified prior to maintenance expiration with more detailed information, but please feel free to contact us at any time for a copy of your next maintenance renewal invoice.

We recommend that you renew your product maintenance prior to the expiration date to ensure that you continue to have access to product updates, enhancements, new capabilities that we deliver in the products, technical support and much more. For further important information regarding our software maintenance & upgrade package, please visit our Software Maintenance page.

My company requires a W9 form from you. What should I do?

As we are based in Canada, this is not required. As an alternative, we can send you a W8-BEN form, which is equivalent to the W9 form in the US. If you have any questions about this, please contact us.

How soon can I expect to receive product license key(s) from KingswaySoft after I place the order?

As soon as your order payment is processed, you will receive an email from us which include your product license key(s) information along with the download link(s) of the product. We aim to process all orders within 24 hours of receipt.

NOTE: The license key email from KingswaySoft may sometimes get routed to your email's spam folder, so please check this folder if you have not received it within 24 hours. In case you still cannot find it there, please contact us and we will send it again. As an option to prevent our emails ending up in your spam folder, consider adding the @kingswaysoft.com domain to your Safe Sender list.

How do I activate my products after purchase?

Once your order payment is processed, you will receive an email from us that will contain the product license key that you have purchased along with the activation instructions.

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