KingswaySoft (which means here KingswaySoft Inc.) respects your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security.
Use of information
KingswaySoft will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, company, postal address, email address, phone number and product commentary.
We will use the personal information provided to us in order to:
- process orders submitted by you;
- customize the service we provide to you;
- administrate or otherwise carry out our obligations in relation to any agreement you have with us;
- verify your identity (for example if you participate in any promotions administered by us);
- anticipate and resolve any problems with any goods or services supplied to you;
- carry out market research and surveys and track sales data;
- send you our newsletter, where this is requested by you;
- send you license renewal reminder;
- send you follow-up communications relating to software downloaded from our site; and
- send you information about our other products and services.
We may also ask you for other optional information such as what sort of equipment/device/software you use and what other subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalized to your needs and preferences.
Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it is), the better we can tailor our services for you.
We also collect information from you if you choose to take part in any of our on-site surveys or promotions. We will use this information to administer the promotion and help us to plan other promotions.
Certain KingswaySoft services, such as payment processing, are offered in conjunction with our business partners. In such cases, we may need to share your personal information with them in order to provide these services. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.
Log files/IP addresses
When you visit our site, we automatically log your IP address which is recognized by our web server. We use IP addresses to help us administer the site and to collect broad demographic information for aggregate use.
Non personal information
We may automatically collect non-personal information about you, such as the type of internet browsers you use, the site from which you linked to our site, and may also track your movement within the site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our site.
KingswaySoft may share non-personal aggregate or summary information regarding its customers with partners or other third parties, such as information relating to the number of users linking to our site from their sites but KingswaySoft does not sell or share any information at the individual level.
Cookies, by themselves, cannot be used to find out the identity of any user. KingswaySoft will only store information that adds to your browsing experience. This information is not personally identifiable.
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged or entitled to do so (for example, if required to do so by Court order or for the purposes of fraud or other crime).
We will only disclose your personal information to a third party either as part of a reorganization or a sale of the assets of KingswaySoft, or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time KingswaySoft may send you, with your consent, details of our products and services which we think may be of interest to you. If at any time you do not wish to continue to receive these details, you can unsubscribe from our newsletter by using the 'unsubscribe' option located in each of our newsletter communications.
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
User discussion forums
KingswaySoft may make chat rooms, forums, message boards and/or other news groups available to its users. Any information that is disclosed in these areas becomes public information and you should always be careful when deciding to disclose your personal information.
Third party sites
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our site and recommend that you check the policy of each site you visit.
In addition, if you linked to our site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by using our contact page where you can send us a message through the form. You can also click the email link on the page to send us an email. You are entitled to ask for a copy of the information we store about you (for which we may charge a small fee).