Freshservice
Data Integration
via SSIS Integration Toolkit
Integrate Freshservice with any other application or data source including Dynamics 365, Salesforce, and Jira, to name just a few. These components allow to work with the complex non-relational data structure within SSIS as easily as column data.
What other applications can you sync with Freshservice?
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For IT service management and operational support processes, keeping Freshservice data connected across systems is important for reporting, workflow coordination, and business visibility. KingswaySoft helps businesses retrieve and write Freshservice data through dedicated REST Source and Destination components within SSIS.
Synchronize Data
Synchronize Freshservice with CRM, ERP, database, warehouse, reporting, and operational systems so service management data remains current across applications. Retrieve data from supported source objects and endpoints, apply filtering parameters, configure batch size, and select additional returned fields where supported.
Support Freshservice Workflows
Write data to Freshservice using supported destination objects and actions. Map upstream SSIS fields to Freshservice REST fields, configure input timezone settings, and refresh component metadata when objects, actions, or fields change.
Replicate Data
Data Archival
Retrieve Freshservice data into SSIS for archival, reporting, and downstream processing. Use source objects, endpoints, filtering parameters, batch size, and selected fields to manage extraction.
Data Analytics
Prepare Freshservice data for BI and analytics across reporting platforms. Use SSIS workflows to move retrieved service management data into databases, warehouses, and other reporting destinations.
Freshservice Data Integration
is available in the
SSIS Integration Toolkit
Key Features
- Connect to Freshservice using a configurable Subdomain and API Key.
- Control API usage with configurable API throttling, timeout, and retry settings.
- Search available source objects, endpoints, destination objects, and actions directly in the component editor.
- Apply filtering parameters, batch size, output timezone, and selected field settings when retrieving data.
- Write to Freshservice using supported destination objects and actions.
- Refresh component metadata as Freshservice objects, endpoints, actions, or fields change.
- Use child inputs and Link ID fields when writing hierarchical REST data structures.
- Use error outputs, the _FreshserviceId output field, and HTTP diagnostics output columns to review and troubleshoot write operations.
Freshservice Data Integration Made Easy
Our solution is easy to use, offering codeless integration between Freshservice and other applications, databases, and business systems. Built for Microsoft SQL Server Integration Services, KingswaySoft's Freshservice integration solution helps teams retrieve and write Freshservice data through REST Source and Destination components. With support for subdomain and API key configuration, API throttling, filtering, batch processing, metadata refresh, child inputs, error redirection, record ID output, and HTTP diagnostics, users can build Freshservice integrations with greater control and visibility.
Our Freshservice integration solution is available within the REST components of our SSIS Integration Toolkit, a large collection of premium and unique ETL tools to enable greater development productivity. We also offer several additional connectivity solutions to easily integrate Freshservice with applications such as Microsoft Dynamics 365, Salesforce, and many more.
See our full product offerings for more information.
More SSIS Helpdesk / Customer Service Components
Our Helpdesk / Customer Service components make it easy to integrate with different services within the ETL process. Each service available has specific components that have been developed to work with all the intricacies of that particular helpdesk / customer service solution. In addition to Freshservice, we support the following Helpdesk / Customer Service applications:
Discord
Facebook Messenger
Freshdesk
GoToWebinar
Qualtrics
ServiceNow
SurveyMonkey
Twilio
Zendesk
Zoho Desk
Get In Touch
If you would like to know more specific details about our solutions, or if you have any suggestions about our product offerings, we are always here to listen and help!
Contact Us