Benefits of Data Integration with Zendesk: A Simple Use Case

A client creates a ticket in Zendesk, their support rep has deemed it to be a bug which they need to manually log in the bug tracking system and monitor both systems to keep both parties up to date. With Zendesk data integration, this process can be completely automated so the support rep does not need to enter repeating data into different systems. Additionally when an update is made in the bug tracking system, this can be automatically pushed to Zendesk to update the client.

Synchronize Data

Easily sync Zendesk with your CRM and other applications so client records are always up-to-date. Automatically bring more visibility across the organization so each team knows the status of relevant issues.

Streamline business processes by eliminating the need for repetitive work. When a ticket is created in Zendesk, automatically send the necessary information to appropriate applications and allow those applications to communicate directly with Zendesk without the need for manual entry.

Automate Business Processes

Replicate Data

Data Archival

Easily replicate data from Zendesk for data archival and warehousing requirements.

Data Analytics

Easily retrieve data from Zendesk so it is available for your choice BI and Analytics platform.

Zendesk data integration is available in SSIS Productivity Pack, learn more

Zendesk data integration made easy

Integrate Zendesk with virtually any other application or database system. We offer several connectivity solutions for leading applications and services such as Microsoft Dynamics 365, Salesforce, NetSuite, Jira, and many more.

Take advantage of the technologies and skills your team already have. Built on top of Microsoft SQL Server, our solution is easy to use, offering codeless integration for Zendesk. The drag-and-drop user interface makes it easy to set up powerful integrations within a matter of minutes.

See our full product offerings for more information.