Zoho Desk Data Integration with Microsoft Dynamics 365, Salck, Salesforce, HubSpot, and, virtually any other application or data source that you may need to work with

Integrate and migrate data to and from Zoho Desk with any other application or data source including Microsoft Dynamics 365, Slack, Salesforce, and, HubSpot, to name just a few.

What other applications can you sync with Zoho Desk? Click here for more solutions.

Often times when a client creates a ticket, other business applications are used in the pursuit of a resolution. With data integration for Zoho Desk, these processes can be eased by keeping all relevant applications up to date, cohesively working with each other automatically.


Synchronize Data

Easily sync Zoho Desk with your CRM, bug tracking tool, and other applications so client records are always up-to-date. Automatically bring more visibility across the organization so each team knows the status of relevant issues.


Streamline business processes by eliminating the need for repetitive work. When a ticket is created in Zoho Desk, automatically send the necessary information to appropriate applications and allow those applications to communicate directly with Zoho Desk without the need for manual entry.


Automate Business Processes

Replicate Data

Data Archival

Easily replicate data from Zoho Desk for data archival and warehousing requirements.

Data Analytics

Easily retrieve data from Zoho Desk so it is available for your choice BI and Analytics platform.

Unique Features

  • A simplified and secure connection manager makes it easy to communicate with Zoho Desk.
  • Supports Zoho Desk's Tickets, Conversations, Contacts, Agents, Skills, Roles, Groups, Companies, Discussions, Solutions, Surveys, Satisfaction Ratings, Time Entries, Email, Products, Business Hours, and, Settings.
  • Zoho Desk Destination Component supports massive data manipulation of the following objects:
    • Agents - Update or Delete an Agent.
    • Companies - Create, Update, or, Delete a Company.
    • Contacts - Create, Update, or Delete a Contact, or Make Agent.
    • Conversations - Create a Note, Create a Reply, or, Update or Delete a Conversation.
    • Discussion Comments - Create, Update, or, Delete a Comment.
    • Discussion Forums - Create, Update, Delete, Monitor, or, Unmonitor a Forum.
    • Discussion Topics - Create, Update, Delete, Monitor, or, Unmonitor a Topic.
    • Forum Categories - Create, Update, or, Delete a Forum Category.
    • Groups - Create, Update, or, Delete a Group.
    • Satisfaction Ratings - Create a Satisfaction Rating.
    • SLA Policies - Update an SLA Policy.
    • Solution Articles - Create, Update, or, Delete a Solution Article.
    • Solution Categories - Create, Update, or, Delete a Solution Category.
    • Solution Folders - Create, Update, or, Delete a Solution Folder.
    • Tickets - Create, Update, Delete, or, Restore a Ticket, or, Create an Outbound Email.

Technical Requirements

  • Zoho Desk
  • SQL Server Integration Services
    • Azure-SSIS Integration Runtime
    • Microsoft SQL Server 2019
    • Microsoft SQL Server 2017
    • Microsoft SQL Server 2016
    • Microsoft SQL Server 2014
    • Microsoft SQL Server 2012
    • Microsoft SQL Server 2008 R2
    • Microsoft SQL Server 2008

Zoho Desk data integration made easy

Our solution is easy to use, offering code-less integration between Zoho Desk and virtually any other application or database system. Our solution is built utilizing Microsoft SQL Server Integration Services (SSIS), a performant and flexible ETL platform, allowing your team to take advantage of the technologies and skills they already have. The drag-and-drop user interface makes it easy to set up powerful integration within a matter of minutes.

Our Zoho Desk integration solution is available within the REST components of our SSIS Productivity Pack, a large collection of premium and unique ETL tools to enable greater development productivity. We also offer several additional connectivity solutions to easily integrate Zoho Desk with applications such as Microsoft Dynamics 365, Salesforce, and many more.

See our full product offerings for more information.

Other SSIS Helpdesk / Customer Service Components

Our Helpdesk / Customer Service components make it easy to integrate with different services within the ETL process. Each service available has specific components that have been developed to work with all the intricacies of that particular helpdesk / customer service solution. In addition to Zoho Desk, we support the following Helpdesk / Customer Service applications: